FAQs Dropship

FAQs Dropship

 

1.

Logo Zen is a handicraft company specializing in home décor, kitchen and severware products, home storage, lawn & garden, pet supplies, and crossbody bags. For more details, check out some information here.

You can contact email inquiry@logozenllc.com or register directly here.

Please check detailed information about our dropship program here.

4. Do you provide products information?

Yes, we do provide detailed product information such as: product name, product image and description, product weight and size, product barcode, etc.
In case you require CSV files for all products, please contact us at inquiry@logozenllc.com for support.

5. How long does it take to prepare an order?

Order preparation time is 1-3 days (excluding holidays)

6. Can I get a tracking number?

After we deliver the package to the carrier, you will receive a tracking number for your order. 

7. How much is the shipping fee?

Please refer to the shipping information in the dropship policy section for details.

8. Where is your warehouse? Can you ship worldwide?

  We have warehouses in the USA, Canada, UK, and Germany. We do ship worldwide, please send us more information to email inquiry@logozenllc.com for a good price and refer to the dropship policy section for details.

9. What should I do if I or my customer has an unexpected job and can't bring the goods to the post office within the specified time?

In this case, please send back to us an email before the specified time, depending on the extent of the problem we will handle it for you.

We do not pay for return shipping, you must pay for this.

11. Do you require a minimum order value or a minimum order quantity?

With dropshipper, we do not have any requirement on minimum order (consider both quantity and price)

12. How can we list products in the store?

If you want to list products, please:
- List a small number of products (less than 50 products): please collect information from the product page yourself; or
- List more than 50 products or a whole list: please send inquiry to email inquiry@logozenllc.com for support.

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